Multi-channel AI agents

AI chatbot and workflow automation for your business

Create an agent, connect it to your channels, and let it handle the conversations you don't have time for — grounded in your own knowledge, guided by workflows you design.

Why an agent

A teammate that never clocks out.

24/7Always on

Midnight, Sunday, the middle of a holiday — your agent is awake. No sick days, no shift handover, no customer waiting until Monday for an answer.

ImmediateReplies

Answers land in seconds, not hours. Nobody sits in a queue, and nobody leaves for a competitor because you were slow to come back to them.

10K+Messages handled

Real conversations already answered by agents built on Simplybot — the kind of volume a small team would never get through on its own.

Instagram user
Hey! Do you have this in a size M?
Instagram
Website visitor
How long does delivery usually take?
Widget
Website visitor
What's your return policy?
Handed off
Messenger user
Is this still in stock?
Messenger
Many channels, one inbox

Every conversation, wherever it starts.

Messenger, Instagram, and your website widget all feed the same conversation history — so nothing gets lost switching between apps, and no customer has to repeat themselves.

  • Messenger — reply in the same thread your page already uses
  • Instagram — DMs handled the moment they land
  • Web widget — branded to match your site, not a plugin bolted on
Coming soon Telegram Viber TikTok
Workflows

One inbox in. The right process out.

Messenger Instagram Web widget Sales Support Bookings Create an order Collect details Check delivery status Offer time slots Human handoff

Every message lands in the same place — then takes the path you drew for it. Build flows on a canvas, drag the steps into order, and the agent follows them exactly, on every channel, without you rewriting a prompt.

Branch on anything

Route by intent, customer, order status, or any value the agent picks up mid-conversation.

Collect what you need

Ask for an order number, an email, a size — then carry it through the rest of the flow and into your inbox.

Hand off cleanly

When a person should take over, the flow says so — with the full thread and everything gathered so far.

Features

Everything an agent needs to actually help.

Not a chatbot that repeats your FAQ page — an agent that knows your business and follows the process you'd want a new hire to follow.

Knowledge sources

Answers grounded in your own docs, policies, and FAQs — cited, not guessed.

Multilingual support

Detects the language a customer writes in and replies in kind, automatically.

Unified inbox

Every channel in one thread, tagged by source, never duplicated.

Multi-channel

Messenger, Instagram, and web — one agent, everywhere you already are.

Workflows

Drag-and-drop automations for collecting info, branching logic, and handoffs.

Smart conversation paths

The agent knows where a conversation is heading and adapts step by step, instead of replaying the same script for everyone.

Step by step

From idea to live agent in four steps.

No code, no waiting on a dev cycle — build it, test it, and put it in front of customers the same afternoon.

01 — Create

Shape your agent

Pick its role, its personality, and its job — storefront assistant, support desk, or both. Point it at your knowledge sources and it knows what you know.

02 — Connect

Wire up a channel

Messenger, Instagram, or the widget on your own site. Pick one, connect it in minutes — no dev work, no waiting on a release cycle.

03 — Test

Run it in the lab

Talk to your agent in a live preview before a single customer does. Same knowledge, same rules, same replies — nothing gets out untested.

04 — Publish

Launch it

One click and it's answering, on your rules, from that moment on. No redeploy, no downtime, no maintenance window.

Live
Go deeper, whenever you're ready
Knowledge sources Workflows Webhooks Triggers
FAQ

Frequently asked questions.

What an AI agent is, what it can take off your plate, and how long it takes to get one answering customers.

What is Simplybot?

Simplybot is an AI chatbot builder and workflow automation platform, made in Moldova by Input-Output SRL. You create an AI agent, ground it in your own knowledge, connect it to the channels your customers already use, and it handles the conversations on its own — around the clock, in seconds rather than hours.

What is an omnichannel AI agent?

An omnichannel AI agent is one agent working across every channel a customer might reach you on, sharing a single conversation history — rather than a separate bot per app that forgets what was said next door. On Simplybot the same multichannel agent answers on Facebook Messenger, Instagram DMs and the web widget on your own site, and every thread lands in one inbox tagged by source. Telegram, Viber and TikTok are on the way.

Do I need to write code to build an AI chatbot?

No. Agents are built in the browser: pick a role and a personality, point the agent at your knowledge sources, and assemble workflows by dragging steps together. Connecting a channel takes minutes, and publishing is a single click — no dev cycle, no redeploy, no maintenance window.

Can the agent work as an AI powered sales agent?

Yes. A sales agent built on Simplybot answers product questions from your own catalogue and policies, qualifies the people who message you, collects the details a sale needs through a workflow, and hands the conversation to a human at the point you choose. It replies at midnight and on weekends, which is where most storefront enquiries are otherwise lost.

Is Simplybot an AI powered CRM?

Simplybot does not replace a full CRM, but it covers the part small teams most often miss. Every conversation from every channel is kept in one unified inbox with its history attached, so you can see everything a customer has asked without switching apps. Workflows capture the details you care about while the conversation is happening, and webhooks push them on to the CRM, spreadsheet or internal system you already run.

Which languages does the agent speak?

The agent detects the language a customer writes in and replies in the same one, automatically — you do not need a separate bot per language. That matters in Moldova, where a single inbox routinely mixes Romanian, Russian and English in the same afternoon.

How does the agent know about my business?

You give it knowledge sources: your documents, policies, price lists and FAQs. Answers are grounded in those sources and cited, so the agent works from what you actually published instead of guessing. Update a source and the answers move with it.

How long does it take to go live?

Four steps — create, connect, test, publish — and most people get through all four the same afternoon. A live preview lets you talk to your agent, with the same knowledge and the same rules, before a single customer does.

How much does Simplybot cost?

Your channel mix, message volume and how many agents you run all shape the right plan, so there is no single list price. Open the chat widget in the corner of this page — the same one your customers would see — and we will work it out together.

Pricing

Every workspace is different. So is the plan.

Channel mix, message volume, and how many agents you run all shape the right plan for you — open the chat in the corner, the same one your customers would see, and we'll figure it out together.

No forms, no sales deck — just a conversation.